Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 15, 2024
Our Privacy Commitment
ClusterYield is committed to protecting your privacy and maintaining the security of your personal information. We operate on principles of data minimization, transparency, and user control. As a decentralized platform, we collect only the information necessary to provide our services effectively.
Data Protection
Industry-standard encryption and security measures
Transparency
Clear information about data collection and usage
User Control
You control your data and privacy settings
1. Information We Collect
We collect information you provide directly to us, such as:
• Wallet addresses when you connect to our platform
• Transaction data related to your investments and withdrawals
• Communication preferences and support requests
• Usage data and platform interaction analytics
We do not collect personal identifying information such as names, email addresses, or phone numbers. All communication is handled through our official Telegram channels.
2. How We Use Your Information
We use the information we collect to:
• Provide and maintain our trading platform services
• Process transactions and calculate returns
• Send important platform updates and notifications
• Improve our services and user experience
• Comply with legal obligations and prevent fraud
• Provide customer support when requested
3. Information Sharing
We do not sell, trade, or otherwise transfer your information to third parties except:
• When required by law or legal process
• To protect our rights, property, or safety
• With service providers who assist in platform operations
• In connection with business transfers or acquisitions
All third-party services are bound by strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your information:
• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure blockchain infrastructure on BNB Smart Chain
• Regular backups and disaster recovery procedures
However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
We use cookies and similar technologies to:
• Maintain your session and platform preferences
• Analyze platform usage and performance
• Provide personalized user experience
• Prevent fraud and enhance security
You can control cookie settings through your browser preferences.
6. Data Retention
We retain your information for as long as necessary to:
• Provide our services and maintain your account
• Comply with legal obligations and regulations
• Resolve disputes and enforce our agreements
• Maintain transaction records for tax purposes
Blockchain transaction data is permanent and cannot be deleted.
7. Your Rights
You have the right to:
• Access and review your account information
• Request correction of inaccurate data
• Request deletion of your account (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent for data processing where applicable
Contact us to exercise these rights.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
9. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it immediately.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify users of any material changes by posting the new policy on this page and updating the "last updated" date. Your continued use constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us through:
• Telegram: @ClusterYieldAi (General inquiries)
• Telegram: @devMarcus (Admin support)
• Through our platform support system
We will respond to your inquiries within 48 hours.
Your Data Rights
Access
View your personal data
Correct
Update incorrect information
Delete
Request data removal
Control
Manage preferences
Questions About Your Privacy?
We're here to help with any questions about your privacy, data rights, or this policy